Privacy Policy

Last Updated: October 2026

Urban Archive Co. (“Urban Archive,” “we,” “us,” or “our”) respects the privacy of individuals who visit, access, browse, interact with, communicate through, purchase from or otherwise use our website and related online services (collectively, the “Website”). This Privacy Policy describes the circumstances in which information relating to an identified or identifiable individual, or information otherwise regarded as personal information, personal data or an equivalent category of protected information under applicable law (“Personal Information”), may be collected, received, generated, obtained, used, analyzed, processed, stored, retained, disclosed, transferred or otherwise handled in connection with the Website, our products and services, customer transactions, communications and business operations. The meaning, scope and treatment of Personal Information may vary according to the jurisdiction, individual and processing activity concerned. This Privacy Policy should be read in conjunction with our Terms & Conditions, Cookie Policy, Shipping, Returns & Refunds Policy and any other notices or policies made available through the Website, and nothing herein is intended to limit any right or protection that cannot lawfully be waived, excluded or restricted.

COLLECTION, PROCESSING AND USE OF INFORMATION

Depending upon the manner in which you interact with us or the Website, Personal Information collected or processed may include, without limitation, your name, email address, telephone number, billing address, shipping or delivery address, order number, order history, products purchased, considered or otherwise interacted with, transaction information, billing information, payment status, fulfillment status, customer-service communications, inquiries, correspondence, preferences, account information where applicable, information submitted through forms, information supplied in connection with privacy requests, disputes, refunds, replacements, chargebacks or other claims, and other information voluntarily provided by you. Information may additionally be collected, received or generated automatically through your use of the Website, your browser or device, or technologies operated by us or by service providers acting for or in connection with us, and may include Internet Protocol addresses, browser type and version, device characteristics, operating system, referring and exit pages, pages or products viewed, timestamps, navigation paths, Website interactions, session information, approximate geographic information derived from IP or network information, cookie identifiers, technical identifiers, diagnostic information, performance information, error information and other technical, analytical or usage information. We may further receive information from third parties involved in operating the Website, processing transactions, providing payment functionality, producing or fulfilling products, delivering orders, preventing fraud, measuring Website activity, providing technical infrastructure, communicating with customers or otherwise supporting our operations. Where you voluntarily submit information through the Website or otherwise communicate with us, you are responsible for ensuring that the information supplied is accurate and that you are entitled to provide it. Although you are not ordinarily required to provide Personal Information merely to browse portions of the Website, failure to provide information reasonably necessary for a particular order, transaction, delivery, customer-service request, privacy request or other requested service may prevent us or the relevant service provider from completing or properly administering that activity.

When you place or attempt to place an order, information may be processed to establish, administer, document, authenticate, secure, fulfill and support the transaction, including identifying and contact information, products ordered, pricing, transaction identifiers, billing and delivery information, shipping information, payment and fulfillment status, communications, refund or replacement information, dispute information, fraud-prevention information and related transaction records. Information associated with a transaction may continue to be retained following completion of the transaction where reasonably necessary for accounting, taxation, legal compliance, customer service, warranty or replacement administration, fraud prevention, dispute resolution, payment disputes, chargebacks, recordkeeping, enforcement of agreements or the establishment, exercise or defense of legal claims. Payments are processed through independent third-party payment or commerce providers, which may collect or process payment-card details, billing information, authentication information, account information, transaction identifiers, device or security information and other information required to authorize, authenticate, process, secure, document or complete a transaction. Urban Archive Co. does not ordinarily receive or directly store complete payment-card numbers on its own systems; however, we may receive transaction status, payment-method information, transaction identifiers, limited payment information, fraud indicators, billing information, refund or dispute information, chargeback information or other information reasonably necessary for transaction and business administration. Payment providers, financial institutions and other parties participating in a payment transaction may independently process information pursuant to their own terms, privacy practices, contractual obligations and legal requirements.

Personal Information may be processed where reasonably necessary or appropriate to operate, administer, maintain and secure the Website and our business; provide, administer, manufacture, produce, personalize, package, fulfill, ship and deliver products and services; establish, process and administer orders and transactions; operate shopping-cart and checkout functionality; process or facilitate payments, refunds, replacements and transaction disputes; communicate with customers concerning orders, transactions, payments, deliveries, inquiries, replacements, disputes and customer-service matters; maintain business, transaction, accounting and compliance records; detect, investigate, prevent or respond to fraud, abuse, unauthorized transactions, security incidents, violations of our contractual terms or other unlawful or improper activity; troubleshoot technical problems; understand Website usage and performance; conduct analytics and measurement; improve products, services, Website functionality and customer experience; administer commercial relationships; satisfy accounting, tax, financial, regulatory, legal and recordkeeping requirements; establish, exercise or defend legal claims; enforce our Terms & Conditions or other agreements; protect our rights, property, systems, operations, customers, service providers or other persons; and carry out other compatible or legally permitted business activities. Where permitted by applicable law, information may additionally be processed in connection with communications, product announcements, promotions, marketing, advertising, customer acquisition, audience measurement, attribution, campaign analysis, conversion measurement and related commercial activities, subject to any consent, notice or opt-out requirement applicable to the relevant activity.

Where applicable privacy law requires identification of a lawful basis for processing, such basis will depend upon the nature, purpose and circumstances of the relevant activity and may include the necessity of processing for performance of a contract with you or to take steps at your request prior to entering into a contract; compliance with legal obligations; legitimate interests pursued by us or another party where such interests are not overridden by applicable individual rights and interests; consent; or another lawful basis recognized under applicable law. Legitimate interests may include operating and improving our Website and business, maintaining security, preventing fraud, administering customer relationships and transactions, maintaining appropriate business records, understanding Website performance, resolving disputes and protecting legal rights. Where processing is based upon consent, consent may generally be withdrawn in accordance with applicable law, without affecting the lawfulness of processing undertaken before withdrawal or processing that may lawfully continue upon another basis.

We may use independent third parties in connection with Website infrastructure, hosting, commerce functionality, payment processing, financial services, production, manufacturing, printing, personalization, packaging, fulfillment, transportation, shipping, logistics, customer-service technologies, communications, email services, security, fraud prevention, analytics, measurement, marketing, advertising, information technology, cloud or data storage, professional services, accounting, legal services, insurance, consulting and other operational or commercial functions. Personal Information may be made available to such parties where reasonably necessary for them to perform their services, comply with applicable obligations, protect transactions or systems, fulfill orders or otherwise support our operations. For example, production, fulfillment or delivery providers may require a customer's name, delivery address, contact details and order information in order to manufacture, package, fulfill or deliver an order. The identity and location of particular providers may vary depending upon the product, transaction, destination, availability, technical requirements and other operational circumstances. Some providers may process information on our behalf while others may independently determine certain purposes and means of processing and therefore act as separate or independent controllers, businesses or equivalent entities under applicable privacy law.

We and our service providers may use cookies, pixels, tags, local storage, session technologies and other comparable technologies for Website operation, security, fraud prevention, shopping-cart and checkout functionality, preferences, analytics, measurement, performance, advertising, marketing and other Website functionality. Certain technologies may be necessary for the Website or a service requested by the visitor to operate, while others may be optional and, where required by law, subject to consent or other privacy controls. Analytics, measurement and diagnostic technologies may process information including device and browser characteristics, Website interactions, page views, referring information, approximate geographic information, session information and technical identifiers for purposes such as understanding Website traffic and performance, identifying technical or usability problems, evaluating customer interest and improving our products, services and Website. Additional information concerning cookies and comparable technologies is available in our Cookie Policy and through any cookie or privacy-management interface provided on the Website.

Where you elect to receive marketing communications, we may use contact information to provide product announcements, promotions, offers, news or other marketing communications, subject to applicable legal requirements. Marketing email communications may be unsubscribed from through the unsubscribe mechanism included therein or through other methods made available by us. An unsubscribe request relating to promotional communications does not prevent transactional or non-promotional communications reasonably necessary in connection with an order, payment, transaction, delivery, security matter, legal matter, customer-service inquiry or other existing relationship. Urban Archive Co. does not sell Personal Information in exchange for monetary payment in the ordinary meaning of the word “sell”; nevertheless, certain privacy laws define terms such as “sale,” “sharing,” “targeted advertising” or comparable concepts broadly enough to encompass particular disclosures or uses of identifiers, analytics technologies, advertising technologies or other information even where monetary payment for Personal Information does not occur. To the extent activities conducted through the Website fall within an applicable statutory definition and a corresponding consent or opt-out mechanism is legally required, the applicable mechanism will be provided.

DISCLOSURE, RETENTION, SECURITY AND INTERNATIONAL PROCESSING

Personal Information may be disclosed to the service providers and other parties described herein and may additionally be preserved, used or disclosed where reasonably necessary to complete a transaction requested by you; comply with applicable law, regulation, legal process, subpoena, court order or lawful governmental request; investigate or respond to fraud, abuse, security incidents, payment disputes, chargebacks or suspected unlawful activity; protect the security and integrity of our Website, business, systems and transactions; enforce contractual terms or policies; protect the rights, property, safety or legitimate interests of Urban Archive Co., customers, service providers or others; establish, exercise or defend legal claims; or otherwise make a disclosure permitted or required by applicable law. Personal Information may also be disclosed, transferred, reviewed or otherwise processed in connection with an actual or contemplated merger, acquisition, financing, investment, restructuring, reorganization, insolvency, bankruptcy, transfer or sale of assets or operations, due-diligence process or comparable corporate or commercial transaction involving Urban Archive Co. or the business operating it, subject to applicable privacy requirements.

We retain Personal Information for periods reasonably necessary to accomplish the purposes for which the information was collected or subsequently lawfully processed and to satisfy applicable operational, contractual, financial, accounting, tax, regulatory, security, recordkeeping and legal requirements. Different categories of information may consequently be retained for different periods, and transaction information may continue to be retained after fulfillment of an order or termination of a customer relationship where reasonably necessary for accounting, taxation, legal compliance, fraud prevention, dispute resolution, chargeback administration, contractual enforcement or other legitimate purposes. In determining an appropriate retention period, we may consider the nature, amount and sensitivity of information, purposes of processing, operational requirements, potential risks associated with continued retention, contractual obligations, applicable legal limitation periods and whether the relevant purposes may reasonably be achieved through other means.

We and service providers involved in our operations use administrative, technical, organizational, physical and other safeguards considered appropriate having regard to the nature and circumstances of processing and intended to reduce the risk of unauthorized access, acquisition, destruction, loss, alteration, misuse or disclosure. No Internet transmission, electronic communication, Website, database, electronic storage system, security procedure or organizational safeguard can guarantee absolute security and, notwithstanding the measures implemented, we cannot guarantee that information will never be accessed, acquired, disclosed, altered, lost, destroyed or otherwise affected by circumstances outside our reasonable control.

Urban Archive Co., its customers and the service providers supporting its operations may be situated in different countries, and Personal Information may therefore be transferred to, accessed from, processed in or stored outside the jurisdiction in which it was originally collected, including the United States, Spain, other jurisdictions within the European Economic Area and jurisdictions in which service providers or their infrastructure operate. Privacy and data-protection requirements may differ among jurisdictions. Where applicable law requires a particular safeguard or legally recognized mechanism in connection with an international transfer, an appropriate mechanism or safeguard will be used as required under the circumstances.

The Website may contain links to, interact with or otherwise facilitate access to websites, platforms, applications, payment providers, social-media services or other resources operated independently by third parties. We do not control and are not responsible for the independent privacy, security, information-processing, content or commercial practices of such third parties, and access to an independent service may result in information being processed pursuant to that third party's own contractual terms and privacy practices.

Certain services supporting the Website may use automated systems in connection with fraud detection, payment security, transaction screening, Website security, analytics, spam prevention and other operational functions. Where applicable law provides specific rights in relation to automated decision-making producing legal or similarly significant effects, such rights will be observed to the extent applicable to the relevant activity.

PRIVACY RIGHTS, REQUESTS AND GENERAL PROVISIONS

Depending upon your jurisdiction, our relationship with you, the nature of the Personal Information concerned and the laws applicable to the relevant processing, you may possess rights relating to Personal Information, which may include rights to obtain access to or information concerning Personal Information, request correction of inaccurate information, request deletion or erasure, request restriction of processing, object to particular processing, withdraw consent where processing is based upon consent, receive qualifying information in a portable format, or opt out of qualifying sales, sharing, targeted advertising, profiling or comparable activities. Such rights are not absolute and may be subject to statutory conditions, eligibility requirements, exceptions, exemptions, verification procedures, record-retention requirements and other limitations provided by applicable law. Accordingly, a request may be granted, denied, restricted or otherwise addressed in the manner permitted or required by the law applicable to the particular request.

Because the business operating Urban Archive Co. is established in Spain, processing of Personal Information may be subject, where applicable, to the General Data Protection Regulation and Spanish and European data-protection legislation. Eligible individuals may accordingly have rights of access, rectification, erasure, restriction, portability and objection and may withdraw consent where consent constitutes the lawful basis for processing, together with the right to lodge a complaint with a competent supervisory authority, in each case subject to the requirements, limitations and circumstances prescribed by applicable law. California residents may, where the applicable statutory requirements are satisfied, have additional rights including rights to know or access qualifying Personal Information, request deletion or correction, obtain information concerning categories of information collected, sources, purposes and recipients, opt out of qualifying sales or sharing, limit certain uses or disclosures of sensitive Personal Information where applicable and receive non-discriminatory treatment for exercising applicable privacy rights. The inclusion of information concerning a particular privacy statute does not constitute a representation that such statute applies to Urban Archive Co. where the statutory applicability criteria have not been satisfied. Residents of other U.S. states or jurisdictions may possess additional rights relating to access, correction, deletion, portability, targeted advertising, sale, profiling, appeals or other regulated processing where and to the extent applicable law grants such rights.

For the protection of Personal Information against unauthorized access or disclosure, we may take reasonable measures to verify the identity, authority or eligibility of an individual submitting a privacy request. Depending upon the request and the sensitivity of the information concerned, verification may require additional information reasonably necessary to establish identity, locate relevant records, understand the request, determine whether a requested right applies or establish the authority of a person purporting to act as an authorized representative. Information obtained for verification may be processed for verification, security, recordkeeping and related compliance purposes.

The Website and our products and services are intended for a general audience and are not specifically directed toward children. We do not knowingly solicit Personal Information directly from children in circumstances in which parental or guardian authorization is legally required. Where we become aware that Personal Information relating to a child has been collected or processed in circumstances inconsistent with applicable legal requirements, reasonable steps may be taken to delete, restrict or otherwise appropriately address such information.

Our Website, products, services, technologies, production and fulfillment arrangements, payment methods, service providers, marketing practices and other business operations may evolve over time, and the categories of information processed, purposes of processing and parties participating in processing may consequently change as functionality or providers are added, modified, replaced or discontinued. We may revise this Privacy Policy periodically to reflect changes in the Website, business operations, products, services, technologies, service providers, processing practices or applicable legal requirements. The current version will be made available through the Website and may identify the date of its latest revision. Where applicable law requires additional notice, consent or another procedure in connection with a material change, the measures required under the circumstances will be taken.

Questions regarding this Privacy Policy or requests concerning applicable privacy rights may be submitted through the contact us form. When submitting a privacy-related request, you should select the applicable privacy or data-request category where available and provide sufficient information for us to identify, understand and process the request. We may request information reasonably necessary to verify identity or authority, locate relevant information, protect Personal Information against unauthorized disclosure, determine the applicability of a requested right or otherwise process the request in accordance with applicable law. For purposes of applicable data-protection law, the business operating Urban Archive Co. is the controller of Personal Information collected and processed through the Website to the extent that it determines the purposes and means of such processing. Additional legally required business identification and contact information is provided through the applicable legal notices and Terms & Conditions available through the Website.